FREE POSTAGE ANG CONVENIENT RETURN

FREE POSTAGE ANG CONVENIENT RETURN
Logistics notice:

1: When we receive your order, we will prepare the goods and deliver them immediately within 5-7 days. At this time, we will give you a delivery prompt, and you can know the logistics situation of the goods in time.

2: All the goods we sell include international express charges. The calculation of logistics freight is based on the quotation from our common logistics company. Therefore, our commodity logistics is the designated logistics company responsible for distribution, namely: China Post registered small package, Yanwen international logistics company. The logistics time will be determined according to the distance from the goods to the country, which is about 15-60 days.

3: If you want to have the goods as soon as possible, you can also choose other express companies, such as DHL, UPS, and other logistics companies that the buyer likes, but you need to make up the difference (the actual price difference is subject to the order quotation of the logistics company).


4: If you want to check the logistics status of the goods, you can send an email or wechat, and we will report the delivery number in time.


Special note:
Because the novel coronavirus pneumonia is available in different countries, the arrival time of products is different, but we will deliver the goods as soon as possible. Please be patient.


Our email: Email: jiau1233@gmail.com
Our wechat: + 8613981978580


return policy:

How long is the time limit for goods returned after purchase?

Is there a charge?

If you are not satisfied with the goods you receive, you can apply for return within 15 days after receiving the goods. The return freight shall be borne by itself.


Return procedure:

1. Log in to this website. www.pandabeibei.com

2. Find "my order" and click "return".

3. Check the goods you need to return and the reason for return and "submit".

4. Pack your package. Please write "return code" after the addressee so that we can process your returned package as soon as possible.

5. It is recommended that you send it back to Shunfeng as much as possible. If you use hongkong post to send back the returned items to us, please do not send them by registered mail. Please send them back by ordinary mail. If you send them by registered mail, the warehouse may not be able to get them from the post office, which will affect your refund progress.


Under what circumstances are goods not returnable?

1. The following items cannot be returned or replaced: tights, underwear, swimwear, jewelry and accessories (except scarf, bag and Mermaid blanket).

2. The returned goods must be in the unused state together with the original packaging. We do not accept returned items that are worn, damaged, washed or altered in any way.

3. Goods marked as non returnable (including some promotional goods) and free gifts shall not be returned.


Important:

1. We do not accept returned packages using the COD service. Return freight is not refundable. If you send it to us, we will reject it.

2. Before you send the returned goods to us, please check whether your returned goods are correct. We are not responsible for the return of non sheen products.


How to get a refund?

We will arrange a refund within 10 working days after receiving your package.

Online payment: we will return the payment to your original payment account.


Note: refund is not supported for freight and freight insurance of returned goods.